carlene started strawberry club in the summer of 2021 as a way to express her creativity, and to create healthier fragrance options for people who care about their bodies and the environment.
every strawberry club product is made by hand, by carlene herself, in massachusetts. every product is non-toxic, clean, and vegan. No exceptions.
every scent is created because of a memory, a place, a song, or a person. Every scent is deeply meaningful, and is made with love.
all strawberry club candles are made from 100% US-grown organic soy and plant-based fragrances. we do not use synthetic, harmful waxes.
you can find a product's ingredient list and scent notes in it's description, but if you ever have a question about a product, please email us here
FREQUENTLY ASKED QUESTIONS
FAQ
WHERE ARE YOU LOCATED?
strawberry club is located in boston, MA and we ship worldwide.
HOW CAN I CONTACT CUSTOMER SUPPORT?
please email info@strawberryclub.shop with any questions or concerns.
DO YOU OFFER CUSTOM ORDERS?
yes! please fill out this form with as much information as you can
WHERE DO YOU SHIP?
we ship worldwide! if for some reason your country is not showing up at checkout, please contact us and we will help you.
HOW CAN I TRACK MY ORDER?
your tracking number will be emailed to you as soon as your order ships! if you placed your order while logged into shop, you can find all previous order information in your account page.
I WANT TO SELL STRAWBERRY CLUB PRODUCTS IN MY STORE... HOW?
on our website, we accept all major credit cards, as well as shoppay + afterpay.
if you come to see us at an event, we also accept cash, venmo, and applepay.
HOW DO I TAKE CARE OF MY NEW STUFF?
for candles: - please always make sure the wick is trimmed to 1/4" (about 6.5mm) - make sure the wax pool is clear of any debris - never leave your candle unattended under any circumstance - only burn your candle for 4 hours at a time - please recycle the tin your candle came in! you can reuse it for anything, or put it in with your regular household recycling (just make sure to remove the labels and the wick - it pops out!)
for perfume oils: - please do not leave your perfume oil in the sun! - leave perfume oils in a cool, dark place as much as possible, as they are made from jojoba oil, and this will spoil very easily when exposed to excessive sunlight.
strawberry club moments
our booth on boylston street at boston open market
boston, ma august 2025
ribbon cutting ceremony at the strawberry club x nz design pop-up store
gloucester, ma october 2025
gifting the rasmus custom candles at tavastia in helsinki
helsinki, finland october 2025
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